Negotiation Skills using an elaborate simulation to teach the styles and tactics required to master the art of collective bargaining. Here is what previous participants say about this leading program:
Alumni Voices
"An excellent and innovative course that presents new approaches that have a 'real-life' flavour." Dave M. Granger
Director of Human Resources
Storcare
Calgary, AB
CANADA
Alumni Voices
"Intense educational experience in a non-threatening atmosphere." Sue Hubers
Administrative Officer
University of Guelph, Faculty Association
Guelph, ON
CANADA
Alumni Voices
"This is a great week which allows you to step back from the day to day and try new things or assume new perspectives. Be prepared to commit 12 to 14 hours a day plus extracurricular time, and enjoy." Allan Kallal
Associate Superintendent - B. & F.
Fort McMurray Public School District
Fort McMurray, AB
CANADA
Alumni Voices
"The Negotiation Skills program provides an excellent blend of tactical approaches and practical application to improve the skills of novice and seasoned negotiator." Ron M. Derhodge
Supervisor - Organizational Development & Salaried Personnel
Ford Motor Company of Canada Ltd.
Oakville, ON
CANADA
Alumni Voices
"If you negotiate, you will want to take this course." Ron Clarke
Controller
North American Tillage Tools Company
Hamilton, ON
CANADA
Alumni Voices
"The negotiation simulation was realistic, well resourced, and provided a wonderful learning opportunity." Christine Mary Tanner
Former Saskatchewan Deputy Minister, Labour
Government of Saskatchewan
Regina, SK
CANADA
Alumni Voices
"What an excellent learning experience. The camaraderie amongst the participants makes this experience original. The simulation is so real you feel like the issues are yours." Kathy Dally
Manager Unit 2-5
Wascana Rehabilitation Centre
Regina, SK
CANADA
Alumni Voices
"A great exercise in team building, relationships, and the importance of both in the bargaining process." Steve Shemluck
Assistant Consultant
Ontario Hospital Association
Toronto, ON
CANADA
Alumni Voices
"This is a great week that allows you to try new things or assume new perspectives. Be prepared to commit 12 to 14 hours a day plus extra curricular time, and enjoy." Allan Kallal
Associate Superintendent - B. & F.
Fort McMurray Public School District
Fort McMurray, AB
CANADA
Alumni Voices
"Authentic experience for individuals in the field of labour relations." Susan Linton
Negotiator
Office of Human Resources
Fredericton, NB
CANADA
Alumni Voices
"I am finding that I am using the tools I learned during my IR certification on a daily basis, as they were intended to be used." Lillian Napierala
Executive Director
North of Superior Programs, Ministry of Health
Thunder Bay, ON
CANADA
Alumni Voices
"A practical learning experience in a safe environment. We were able to put theoretical learnings to use." Pat Savoie
Labour Relations Officer
City of Saskatoon
Saskatoon, SK
CANADA
Alumni Voices
"We were given every tool we required to maximize our learning opportunity. The richness of people and knowledge at the session, both facilitators and participants, was phenomenal. Couldn't ask for a better experience." Jennie Critchley-Pineo
Labour Relations Officer
Ontario Nurses' Association
Sudbury, ON
Alumni Voices
"A much recommended course for those serving on their bargaining/negotiations team. A must for all union and management executives." Bobby Nand
CUPE 4400
Toronto, ON
CANADA
Alumni Voices
"The IRC Negotiation Skills program was unequivocally the most rewarding and challenging adult learning experience of my career." Dora Mallett
Labour Relations Officer
Ontario Nurses' Association
Dundas, ON
CANADA
Alumni Voices
"One of the best courses I have taken - very interactive. I am taking so many learnings home with me. Meeting so many people from so many places both geographically as well as professionally was an awesome experience." Kathi Wilkins-Snell
Labour Relations Officer
Ontario Nurses' Association
Dundas, ON
CANADA
Alumni Voices
"Intense educational experience in a non-threatening atmosphere." Sue Hubers
Administrative Officer
University of Guelph, Faculty Association
Guelph, ON
CANADA
Alumni Voices
"Fantastic learning opportunity. [Investment in] time and preparation was well worth it for the simulation." Kimberly Benoit
Executive Director
Brock University Faculty Association
St. Catharines, ON
CANADA
Alumni Voices
"This is an outstanding course that will pay huge benefits to both management and union." Michael Parks
Diageo
Baltimore, MD
CANADA
Alumni Voices
"The course broadened my perspectives on issues concerning both management and union. It was a great opportunity to refine my own negotiation skills." Michelle Bonnici
Greater Essex County District School Board
Windsor, ON
CANADA
Alumni Voices
"This was the hardest work and the most fun I've had learning in a long time." Sheri Street
Labour Relations Officer
Ontario Nurses' Association
Toronto, ON
CANADA
Alumni Voices
"This program allows both sides in the bargaining process to gain insight into both sides' role and responsibilities at the table." Jean-Yves Leduc
Assistant Director, Academic Labour Relations
University of Ottawa
Ste-Justine-de-Newton, QC
Alumni Voices
"If you are looking for a program that gives you knowledge and insight to sit at either side of the table, this is it." Douglas Lemcke
Director of Production
Stratford Festival
Stratford, ON
Alumni Voices
"The Queen's Negotiation program is as close as you'll get to the real thing. I recommend it to anyone, from rookie to veteran, to develop negotiation skills and confidence. It is truly an exceptional program." James L. Finnigan
Manager, Human Resources
Labatt Breweries
London, ON
Alumni Voices
"This course was absolutely amazing. I've learnt tremendously from this experience." Robin Ross
Regional Human Resources Manager
Canadian Forces Personnel Support Agency
Ottawa, ON
Alumni Voices
"Well-paced, practical, and relevant. A must-have no matter where you are along the negotiation skills learning curve." Ed Kondracki
Senior Manager, Human Resources
Maple Leaf Fresh Foods
Burlington, ON
Alumni Voices
"If you negotiate, you will want to take this course." Ron Clarke
Controller
North American Tillage Tools Company
Hamilton, ON
CANADA
Alumni Voices
"It was an excellent learning experience from start to finish. The facilitators and coaches are very skilled with lots of personality." Brenda Tremere
I.R. Consultant
Bell Aliant
Charlottetown, PI
CANADA
Alumni Voices
"As a graduate of the Industrial Relations Certificate program, this is the most valuable, experiential training that I can take back to my employer." Vicky M. France
Senior H.R. Specialist
Diavik Diamond Mine Inc.
Yellowknife, NT
CANADA