Programs: Queen's Certificate in IR

Certifiably Brilliant: Your Edge in Labour Management Relations

The Queen's Certificate in Industrial Relations is the most prestigious certificate in the field of IR management development. When placed on your office wall, it tells your colleagues that you have received industry-leading skills-building education and that you are a committed continuous learner. If you are a senior manager responsible for professional development, the Queen's Certificate is assurance that your staff has the latest core process skills to address the challenges of modern organizations.

The Queen's Certificate in Industrial Relations is a comprehensive set of programs that features a foundational course plus complementary electives that delve deeper into key competency areas. For advice on which programs to pursue and in what order, feel free to contact our program delivery team.

The design of this Certificate is based on our long-time knowledge of the field, tested through ongoing consultation with seasoned practitioners in both the private and public sectors. The curriculum reflects the range of skills you require to thrive in your industrial relations career:

  • a grounding in the basic factors at play between union and management;
  • the ability to negotiate strategically in the best interests of your team;
  • the ability to resolve disputes while preserving a relationship;
  • the knowledge to reduce the number of costly grievances going to arbitration and the confidence to argue grievances before an arbitrator; and
  • the poise to lead change initiatives to create a more adaptable organization.

Build the skills you need by completing three of the following five programs, in the order that best addresses your learning needs and schedule:




reach agreement

INDUSTRIAL RELATIONS

Overview / Brochure / Register

DISPUTE RESOLUTION SKILLS

Overview / Brochure / Register

NEGOTIATION SKILLS

Overview / Brochure / Register

LABOUR ARBITRATION SKILLS

Overview / Brochure / Register

align people
with purpose


CHANGE MANAGEMENT

Overview / Brochure / Register

BUILDING SMART TEAMS

Overview / Brochure / Register

OD FOUNDATIONS

Overview / Brochure / Register

BUSINESS STRATEGY

Overview / Brochure / Register

ORGANIZATIONAL DESIGN

Overview / Brochure / Register

PARTNERSHIP DEVELOPMENT

Overview / Brochure / Register

LEADERSHIP CAPACITY

Overview / Brochure / Register

ORGANIZATIONAL LEARNING

Overview

CONSULTING
SKILLS PRACTICUM

Overview

CUSTOM PROGRAMS